Contacting Us

If you require assistance with Immediate Bitwave, you can rely on our dedicated support team. We are available to help you through email or phone, depending on your preference.

It is important to note that our support team specializes in offering technical and general support for Immediate Bitwave, along with addressing queries related to our Immediate Bitwave build-it version.

For any questions concerning your trading activities, we kindly ask that you direct them to one of our execution brokers. If you haven’t established an account with one of our recommended brokers yet, please inform us, and we will promptly facilitate the connection for you.

We should have a conversation

Assistance from our team is accessible during the following hours: Monday to Friday, 9:00 am to 6:00 pm, UTC+8.

Our team is committed to assisting you in getting the most out of Immediate Bitwave, whether it be through technical support or a comprehensive understanding of our trading system.

*Third parties who offer trading services, as stated in the privacy policy on the Website, may have access to and use your personal information.