Contact Us

Our dedicated support team is available to assist you with any immediate Bitwave concerns. You can easily reach out to us via email or phone, whichever is more convenient for you.

Please note that our support team specializes in providing technical and general assistance for Immediate Bitwave. We are also capable of addressing inquiries regarding the Immediate Bitwave build-it version.

For any questions regarding your trading activities, we kindly request that you contact one of our execution brokers. If you have not yet opened an account with one of our recommended brokers, please inform us so that we can facilitate the connection for you promptly.

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Our support team is here to help you from Monday through Friday, between 9:00 am and 6:00 pm, based on the UTC+8 time zone.

Our team is committed to assisting you in making the most of your experience with Immediate Bitwave, whether it is for technical assistance or to enhance your understanding of our trading system.

*Third parties who offer trading services, as outlined in the privacy policy on the Website, may receive access to your personal information.